We prefer to use open source, although we certainly do not limit ourselves to it. Working with open source software gives us the possiblity to give you independent advice. There is no product we have to push, just thousands of products to choose from.
Lack any functionality? You do not have to wait for the next release, we can just build the next release for you.
Why spend money on licenses that can also be spent on training your staff to use the tools we provide?
There are numerous opensource tools out there that your organisation can benefit from. We have a few favorites, Drupal for example, but we also learn every day and will query our vast knowledge network to find the perfect tool that helps you succeed.